New: AI Document Reader — Scan any travel document and watch Smart Trips automatically populate the details into your client's trip. Fast, Seamless and Easy to Use.
Your Agency's Command Centre
A dedicated web portal where Travel Businesses create and store all elements of a client's trip — from first quote right through to take-off. Now with AI Document Reader capability.
Book a Free DemoHub Features
Everything in one place
Designed for Travel Businesses — fast, simple and built for professional output.
AI Document Reader
Instantly read and process travel documents with AI. Tickets, vouchers and confirmations are automatically uploaded and details populated directly into a Trip.
- Automatic document scanning
- Instant segment population
- Supports tickets, vouchers & confirmations
- Save time eliminating manual data entry
Itinerary Creation
Build complete, professional client itineraries in minutes with a clean interface your whole team can master from day one.
- Efficient Add Segment builder
- Multiple segment types
- Instant client preview
- Share trips over multiple clients
GDS and Mid Office Integration
Import flight and booking details directly from your GDS or Mid Office system with quick conversion — no manual data entry.
- GDS supported: Amadeus, Galileo, Sabre
- Mid Office: CrossCheck, Resworld, Tramada, VTO
- Instant itinerary population
- Suitable for all sized itineraries
Smart Drive
A secure cloud vault for all client travel documents. Drag and drop files directly into the Hub for fast, organised storage.
- Drag-and-drop upload
- Most document types supported
- Store within a trip page
- Secure cloud storage
Insights & Supplier Database
Build and manage your agency's own supplier database. Track preferred hotels that have been used in Trips and view all client reviews received.
- Create & manage supplier records
- Preferred hotel database
- Map view for location searching
- Client review tracking
My Library
Access curated worldwide city guides. Add airport maps and travel resources your clients need for quick adding to any Trip.
- 180+ worldwide city guides
- Things to Do & Restaurant recommendations
- Add Document once to Library
- Quick add to any Trip
Centralised Communication
All team members monitor and respond to client messages in real time — ensuring no message goes unanswered.
- Real-time message monitoring
- Full team visibility
- Message history
- Respond from web or mobile
Instant Document Sync
Respond to booking changes instantly. Updated documents are pushed directly to your client's device — no email required.
- Instant device sync
- Booking change management
- Cancellation workflows
- Real-time client updates
For Your Travel Business
Why Travel Businesses choose Smart Trips Hub
Save Time
Build and manage complete client trips in a fraction of the time with automated imports, AI document reading and instant client previews.
Look Professional
Deliver polished, professionally formatted itineraries and documents that set your Travel Business apart from the competition.
Stay Connected
Keep your whole team aligned with centralised messaging, shared client records and full visibility across every trip in progress.
Grow Your Business
Spend less time on administration and more time building client relationships — with technology that grows with your team.
See the Hub in action
Book a free, no-obligation demo and see exactly how Smart Trips Hub — including the AI Document Reader — can transform your Travel Business.